Shipping Policy

Shipping Methods

We offer the following shipping methods:

  1. Standard Shipping: Orders are typically processed within 1-2 business days and shipped via standard ground shipping. Delivery times vary based on the destination, but most orders arrive within 5-7 business days.
  2. Expedited Shipping: Need your items faster? Choose expedited shipping at checkout. Orders placed before noon (local time) will be shipped the same day. Expedited shipping usually takes 2-3 business days.
  3. International Shipping: We do not ship internationally. 

Shipping Costs

Shipping costs are calculated based on the total purchase in your cart, shipping method selected, and the destination. You can view the shipping cost during checkout before completing your order.

Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can track your order’s progress on our website or through the carrier’s website.

Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or mis deliveries caused by incorrect addresses.

Shipping Holidays

Our shipping department operates Monday through Friday, excluding major holidays. Orders placed on weekends or holidays will be processed on the next business day.

Lost Or Damaged Packages

If your package is lost or damaged during transit, please contact our customer support team. We’ll work with the carrier to resolve the issue promptly.

Returns And Refunds

For information on returns and refunds, please refer to our Return Policy.

Shipping Costs:

  • For a $1.00 to $20 order, the shipping cost is $ 5.99
  • For a $20.00 to $30.00 order, the shipping cost is $ 8.99
  • For a $30.00 to $50.00 order, the shipping cost is $ 9.99
  • For a $50.00 to $75.00 order, the shipping cost is $12.99

Free Shipping on orders over $75.00 except the Healing Pen which will be calculated at the time of checkout.